Shipping

Your satisfaction is our top priority. If you have a question or concern, please contact the customer service team via email custserveu@timex.com.

Please place your holiday orders by 18-Dec-2024 to ensure delivery by 23-Dec-2024.

Free shipping on orders over €75, delivery on all other orders is €8.90. Standard Delivery takes around 2-3 business days with orders shipped within 48 hours or payment approval or the following workday.

Once you've placed your order, the order starts to be processed straight away, so that we can get it to you as fast as possible.

Unfortunately, we are unable to add or remove items, change colours or sizes, change delivery address, delivery options or the email address on the order.

If you've changed your mind and no longer need the item, please arrange the for the item to be returned once received. We are unable to process exchanges so if you wish to order something else, you will need to place a separate order in the usual way.

Please be aware all orders will require a signature upon delivery. We are unable to ship to PO boxes.

We deliver to the following countries:

• Austria
• Belgium
• Bulgaria
• Croatia
• Cyprus
• Denmark
• Estonia
• Finland
• France
• Germany
• Hungary
• Ireland
• Italy
• Latvia
• Lithuania
• Luxembourg
• Netherlands
• Poland
• Portugal
• Romania
• Slovakia
• Slovenia
• Spain
• Sweden